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PRIVACY POLICY

Privacy Policy

Privacy Policy

Last Updated: 28 May 2024

Introduction

At Cedar Lodge Garden Rooms, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other way. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you contact us, request a home visit, or use our services, we may collect personal information such as your name, email address, phone number, postal address, and other relevant details.
  • Technical Data: We may collect technical data about your use of our website, such as your IP address, browser type, operating system, and pages visited. This information helps us improve our website and services.
  • Cookies: Our website uses cookies, including Google Analytics cookies, to collect data about your interactions with our website. Cookies are small data files stored on your device that help us understand how our website is used and improve your experience.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide Services: To respond to your inquiries, process your requests, and deliver our garden room services.
  • To Improve Our Website: To understand how our website is used, improve its functionality, and enhance user experience.
  • To Communicate with You: To send you updates, marketing materials, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Google Analytics

We use Google Analytics to collect information about how visitors use our website. Google Analytics collects data such as the pages you visit, the time spent on each page, and the referring website. This information is aggregated and anonymized, meaning it cannot be used to identify you personally. We use this data to analyze website traffic and improve our website.

For more information on how Google Analytics collects and processes data, please visit the Google Privacy Policy: Google Privacy Policy

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request the correction of inaccurate or incomplete information about you.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request the restriction of the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request the transfer of your personal information to another party.

To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cedar Lodge Garden Rooms
Hayling Island, Hampshire
Phone: 023 9355 2632
Email: info@cedarlodgegardenrooms.co.uk

Thank you for trusting Cedar Lodge Garden Rooms with your personal information. We are committed to protecting your privacy and providing a secure experience for all our customers.